01 — Describe the future vehicle
The driver starts by giving the size of their next vehicle and their purchase budget, one question per screen.
Case study · Decision-support tool · Energy
How DATS24 helps Belgian drivers choose their powertrain with Fuelguide
Ailoop built Fuelguide for DATS24: a web application that recommends to each driver the powertrain suited to their use, based on economic, environmental and practical criteria.
Ailoop built Fuelguide, DATS24’s fuel guide, online since 2022 in French and Dutch.
The project at a glance
- Client
- DATS24
- Sector
- Energy and mobility
- Scope
- Combustion, hybrid, electric and hydrogen powertrains
- Solution
- Decision-support tool
- Deliverables
- Personalised guide · PDF report
DATS24, fuel and energy supplier in Belgium
DATS24 is the fuel and energy supplier of Virya Energy, the energy holding company of the Colruyt Group. A player in the energy transition, the company strives to make energy accessible to everyone, at home, on the road or at work.
With a network of 145 stations, DATS24 promotes more environmentally friendly mobility.
DATS24 in brief
How can every driver be helped to choose the powertrain suited to their actual use?
Choosing a powertrain has become a hard call: energy prices move, the range of electric, hybrid and hydrogen vehicles keeps growing, and the environmental argument is everywhere without always being backed up.
DATS24 wanted to support its customers in this choice with a tool that is both intuitive and educational: not a sales pitch for one energy, but a comparison on the criteria that matter for each person’s use.
Budget, environmental footprint and everyday practicality therefore had to be weighed together, taking into account the region where the driver lives.
- Actual useVehicle, journeys, driving habits
- PrioritiesBudget, importance of sustainability
- LocationFuels and charging available
Recommended powertrain
Why did Ailoop choose a consumer web application for DATS24?
DATS24 wanted to speak directly to drivers, in French and Dutch, without asking them for any expertise in energy or the environment.
A guided web application met this need: the economic, environmental and practical data stay in the tool, and the driver answers ten questions they understand to get their recommendation.
- DATS24’s needGuide the choice of powertrain
- ConstraintsGeneral public · French and Dutch
- Chosen solutionDecision-support web application
- WhyThe expertise in the tool, ten questions for the user
- Decision-support tool
- Consumer web application
Fuelguide, a fuel guide designed for DATS24’s customers
A ten-question questionnaire, three data families and a personalised recommendation brought together in a web application available in French and Dutch.
How does Fuelguide work?
In ten questions, the driver gets the recommendation that matches their use.
02 — Specify use and priorities
The next questions cover the actual use of the vehicle and what matters to the driver.
- Mileage and daily journeys
- Driving habits
- Ability to charge an electric car
- Postcode
- Importance of sustainability
- Urban pollution
One question per screen, with a progress bar.
The postcode is used to determine the fuels and charging stations available in the region, and the taxes that apply.
Each answer is linked to the economic, environmental and practical data built into the tool.
03 — Get the recommendation
At the end of the questionnaire, Fuelguide ranks the powertrains best suited to the driver’s profile.
- Vehicle and budget
- Use
- Location
- Recommended powertrain
What does Fuelguide give back to the driver?
The personalised fuel guide
Powertrains ranked by match rate, each with an Ecology, Economy and Convenience score, the key takeaways and buying advice.
The guide in PDF format
The driver can download all their results in PDF format.
Under the hood
From consolidated data to a personalised recommendation
Ailoop turned three data families and the environmental model of the powertrains into an application that automatically recommends the right powertrain.
Economic and practical data
Purchase price, running costs, maintenance, taxes, accessible stations and charging.
Environmental model
Life cycle impacts of the powertrains, with WeLOOP’s LCA expertise.
Fuelguide application
Ten-question questionnaire and automated match calculation.
Recommendation
Personalised guide · PDF report
Who did what on the DATS24 project?
WeLOOP — Environmental expertise
- LCA modelling of the powertrains
- Environmental data
- Impacts of production, use and end of life
Ailoop — Digitalisation
- Design of the ten-question journey
- Web application development
- Recommendation automation
- French and Dutch versions
The DATS24 project combines environmental modelling, data structuring and software development to turn economic, environmental and practical data into a recommendation every driver can understand.
29,000 drivers advised by Fuelguide
- drivers advised
- 29,000
- questions to get a recommendation
- 10
- online since
- 2022
- languages, French and Dutch
- 2
A recommendation suited to actual use
The ranking starts from the use the driver describes — vehicle, journeys, region — rather than from a sales pitch for one energy.
Visible trade-offs
Ecology, economy and convenience are scored separately: the driver sees the trade-off they are making, instead of a single score.
A tool anyone can use
Ten questions, in French or Dutch, on computer or mobile, with no prior knowledge needed.
The Fuelguide project in brief
Ailoop built Fuelguide for DATS24: a decision-support web application, online since 2022 in French and Dutch. In ten questions, it recommends to each driver the powertrain suited to their use, combining economic, environmental and practical data, and returns a personalised guide that can be downloaded as a PDF. The environmental data were produced with WeLOOP.
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